Jim Smith & Marie-Laure Pigeard
Jim Smith & Marie-Laure Pigeard
Internal Comms Team



Coty – Communication Celebrated & Liberated


18 months ago the beauty company COTY merged with a host of P+G brands and was given fresh direction under a new leadership team. So the challenge was set for the new IC team led by Jim Smith and IC Manager Marie-Laure Pigeard; they had to replace an unloved intranet and build communications channels that would engage and unify the company. Using Workplace by Facebook and bots they are galvanising the new company around a new purpose and mission.